Privacy Policy
This Privacy Policy explains how High Street Dental Care collects, uses, stores, and protects personal information when you use this website, contact the practice, or submit an enquiry through our online forms.
Overview
How we handle your information
High Street Dental Care is the controller of personal information collected through this website for general business, marketing, and enquiry-handling purposes. Where you become a patient, separate dental records and healthcare processing obligations may also apply.
Depending on how you interact with the website or practice, we may collect personal information such as your name, telephone number, email address, appointment enquiry details, and any information you choose to include in a message. We may also collect technical website information such as IP address, browser type, pages visited, and cookie-related analytics data where such tools are enabled.
Your information may be used to:
- Respond to enquiries or appointment requests.
- Manage patient and prospective patient communications.
- Operate, secure, and improve the website.
- Comply with legal, regulatory, and professional obligations.
- Send service-related information relevant to your enquiry or care.
Policy details
Lawful bases for processing
We may process personal information where necessary for legitimate interests, to take steps at your request before entering into an arrangement with you, to comply with legal obligations, or where you have provided consent.
Sharing your information
We do not sell personal information. We may share data with trusted service providers who help us operate the website, communications systems, hosting, analytics, or practice administration, but only where appropriate safeguards are in place.
How long we keep information
We keep personal information only for as long as it is reasonably required for the purpose it was collected, and longer where we are required to do so by legal, healthcare, tax, accounting, or regulatory obligations.
Cookies and analytics
This website may use cookies or similar technologies for core functionality, performance monitoring, and user experience improvements. You can manage cookies through your browser settings. Where third-party tools are active, their own privacy information may also apply.
Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
Complaints
If you are unhappy with how your data has been handled, please contact us first so we can try to resolve the issue. You may also have the right to complain to the Information Commissioner’s Office.
Your rights
Your privacy rights and contact route
Depending on the circumstances, you may have the right to request access to your personal information, ask for correction, request erasure, object to certain processing, ask us to restrict processing, or request data portability.
If you have a privacy concern or wish to exercise your rights, please contact reception@highstreetdentalcare.com in the first instance.
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal obligations. The latest version will always be published on this page.
Need help with a privacy question?
If you need clarification about how website or enquiry data is handled, please contact the practice and we will point you in the right direction.
Contact High Street Dental Care